Shipping & Returns
We offer free shipping on order over $50
We will do our best to ship same day or next day but please allow up to 2 days to ship
out your order.
Return & Exchange Policy
We want our customer to be happy with their purchases. Please contact us if you are not 100% satisfied. You may return or exchange items for a store credit or refund within 15 days of receiving your order. Unfortunately, we do not offer exchanges or returns for ceramic or glass products broken upon use. Please follow these instructions:
Product Exchange & Refund Procedure
1. Call us at (970)308-8248 or email us at requesting return or exchange approval. Please include your name, order number, item(s) you wish to return, and the reason for return. We want to improve our products and services! Specify how you'd like to proceed: A) full merchandise credit to the Store via a Gift Card, or B) refund back to your original payment method. Please note that customer is responsible for shipping.
2. Ship the product back to our store using address below
USPS : PO Box1096, Estes Park, CO 80517
UPS/FedEx : 400 E.Elkhorn Ave. Estes Park, CO 80517
3. Once we have received the returned product in good condition, we'll proceed a refund as requested
Please note: Original and return shipping charges will not be refunded.